Pharmacovigilance

At Hollywood Nutritions, we are unwavering in our commitment to delivering high-quality pharmaceutical products and enhancing the safety of healthcare solutions globally. Our comprehensive pharmacovigilance system plays a critical role in ensuring the continuous monitoring of product safety. By collecting, evaluating, and addressing data on adverse events, we are able to mitigate risks and communicate transparently with healthcare professionals and patients alike.

Pharmacovigilance, as defined by the World Health Organization (WHO) in 2002, refers to the science and activities related to the detection, assessment, understanding, and prevention of adverse effects or any other drug-related problems.

Our Objectives in Pharmacovigilance

Through our system, we work tirelessly to:

• Prevent harm caused by adverse events.
• Promote the safe and effective use of all medicinal products.
• Foster public trust and confidence in our healthcare offerings.
• Contribute significantly to patient and customer safety.

What to Report

Our mission to improve product quality and guarantee customer safety remains a top priority. We encourage all customers to promptly report any adverse events or reactions, as well as issues related to product quality.

Adverse Events (AE)

An adverse event, also known as an adverse drug reaction or adverse effect, refers to any unexpected or harmful response to a drug. These reactions may develop suddenly or over time and should be reported immediately. Examples of adverse events include:

• Skin rash
• Unexplained weight loss
• Shortness of breath
• Dizziness
• Headaches
• Nausea
• Back pain
• Blurred vision
• Hair loss
• Allergic reactions

Product Quality Complaints (PQC)

At Hollywood Nutritions, quality is our hallmark. Our commitment to providing affordable, high-quality medicines reflects our dedication to excellence. This commitment extends to all the products we manufacture, import, market, and distribute.

We employ a rigorous quality assurance system across all stages of our operations, from production to distribution, minimizing the occurrence of product quality issues. However, should concerns arise regarding product quality, they must be reported promptly.

Product quality complaints (PQCs) may involve any failure of a drug to meet its specified standards. Some common examples of PQCs include:

• Packaging defects, such as broken caps or bottles.
• Missing batch or lot numbers.
• Absence of an expiration date.
• Changes in product color, volume, or clarity (e.g., particles found in a clear product).
• Suspected counterfeit products or malfunctioning devices.

Reporting an Issue

In the event of an adverse reaction or product quality concern, please provide the following details when reporting to Hollywood Nutritions Limited:

1. The name of the Hollywood Nutritions product involved.
2. A description of the complaint or issue.
3. The patient’s contact information.
4. The reporter’s contact information.

Contact Us

We take every report seriously and guarantee follow-up to ensure customer satisfaction. To report an issue, contact our support center at +233 (0) 302739009 or visit any of our offices. Your feedback is invaluable in maintaining the highest standards of quality and safety.